Thank you for choosing to shop at kamilelukrecijalukosiute.com. We strive to provide you with a seamless shopping experience. Please review our Shipping and Return Policy to understand how we handle shipping, returns, and exchanges.
Shipping
Processing Time: Orders are typically processed within 3-5 business days after payment is received.
Shipping Methods: We offer a variety of trusted shipping carriers, including DPD, DHL, FedEx, and UPS. Delivery times typically range from 2 to 7 business days, depending on the shipping method selected and your location.
Shipping Charges: We offer flat-rate shipping charges. You can review the shipping costs during the checkout process.
Returns
Eligibility: You may return artwork within 7 days after receiving it. Please note that you cannot exchange artwork, but you can change your mind and return it.
Return Process:
- Contact us at kll@kllery.com within 7 days of receiving the artwork to initiate a return.
- Safely pack the artwork in its original box, including the certificate that came with the artwork.
- Ship the artwork back to us using a trackable shipping service. You may ask us to prepare a shipping label if needed.
- Keep in mind that shipping and return costs are not refunded and are the responsibility of the client.
Refunds:
- Upon receiving the artwork and confirming its condition, we will process a refund for the full artwork price (excluding shipping and return costs) into your account. Refunds typically take 2-5 business days to appear on your account.
Contact Us
If you have any questions or need assistance with your order, please contact us at kll@kllery.com. We are here to help you with any inquiries or concerns.
Changes to This Policy
We reserve the right to make changes to our Shipping and Return Policy. Any updates will be posted on this page, and the effective date will be modified accordingly.
Thank you for choosing kamilelukrecijalukosiute.com. We appreciate your trust in our products and services.